Contact Details


Quality Review Service,
NHS Midlands and Lancashire CSU,
5th Floor, Kingston House, 438-450 High Street,
West Bromwich B70 9LD

General Enquiries

Phone: 0121 612 2146


Important contacts

Tim Cooper Director
Rachael Blackburn Assistant Director
Sarah Broomhead Assistant Director
QRS Office Jane and Charlotte
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1 Jan - Glad you’re ok(ish) and on the mend. Looking forward to a better 2020. Dec - Great idea. Dec - Presenting today to the West Midlands Paediatric Palliative Care Network to share how our recently published Qualit… Dec - Nice one Amy, well done x Nov - Of course, if you have the right map, and a few knowledgeable friends to help navigate, it gets much better .... oh… Nov - Fresh eyes can help, including the view of your fellow mouse ... of course. The input of others can often show whe… Nov - What a great way to start Tuesday, a group of clinical leaders empowered to improve care ... well done… Nov - Pilot of self improving teams in Herefordshire with integrated care teams starts today with @AmandaE43428047 Great… Nov - Final training session in Worcestershire today for self improving teams. A great tool to put integrated community t… Nov - Thanks for your help @rawlic789 @JMax1012 @PennyHoltom Gill Harrad and Peter Moon. We couldn’t produce these clini… Nov - Draft Standards for Clinical & Quality Governance are now available for comment by 13th December - view a copy at Nov - Exciting day helping Herefordshire and Worcestershire develop their STP-wide End of Life care strategy. Thanks to… Nov - It just helps to stop a moment and think .... Nov - We are always looking for new peer reviewers from a range of professional backgrounds, clinical and managerial. Pee… Nov - QAG today. The Quality Assurance Group has oversight of the QRS reports. Chaired by a service user. Four reports t… Nov - Let Peer Review help you see what’s really under the surface. Oct - Thanks @TriggerDavid These could be helpful tips to share with teams, especially those wanting to improve.